Please read through our returns policy carefully as you are agreeing to this when you make a purchase with us.

If you are not completely satisfied and your order qualifies, we accept returns:

    • Please submit the return form within 14 days of receiving your order.
  • If you would like to make an exchange, return your merchandise as soon as possible and place a new order for the size/style you would like. Once we receive the original order we will issue a refund if the items are deemed eligible according to the return requirements laid out below.
  • US Customers: a fee of $9.75 applies per returned order. This will be deducted from your order total.
  • Customers from the rest of the world: Pink & Flare is not responsible for the cost of return shipping. The envelope European Postal flat rate varies from 8€ to 20€, depending on the Country where the package is shipped from and on the weight. Please, follow the instructions below.

     

Return Requirements:  

    • Merchandise must be returned within 14 days of the order date. Items returned past the 14-day period, will NOT be eligible for return and you are responsible for the postage back to you.
    • Merchandise must be unworn, unwashed, unstained and unperfumed.
    • Bodysuits, swimwear and undergarments cannot be returned for any reason.
    • Merchandise must have all tags, including any Pink & Flare hangtags, attached.
    • Bodysuits, swimwear and undergarments cannot be returned for any reason.
  • All items with prices ending in $XX.50 are Final Sale. These items cannot be returned/exchanged.

 

Please Note:

    • You will receive your refund in the original form of payment.
    • Once the refund is issued, it will take 7-10 business days for your bank to process.
    • Original shipping fees are non refundable.
    • All returns remain the responsibility of the purchase until received by Pink & Flare.
    • One return label is provided per order.
    • Original shipping fees are non refundable.
    • Items returned that do NOT meet the above requirements will not be issued a refund and you will be responsible for postage back to you.
    • Non-Pink & Flare items sent to us will be discarded upon receipt.

Pink & Flare reserves the right to solely define and limit, refuse and/or reject returns from customers at any time due to irregular or excessive return histories.


 

 

Select Your Country



  • RETURNS FROM THE USA
    1.  Please download and print the return form below.

    RETURN FORM

    2. Complete the form and send it to us along with your return.

    If you do not have access to a printer, you may also simply include your original paper invoice that came with your order. We need some way to identify the return as yours otherwise there can be major delays with processing your return.

    If using the original Pink & Flare packaging to return your item, please ensure the original post label is removed or fully covered to avoid delays in delivering your parcel back to our warehouse.

    Pink & Flare is not responsible for the cost of return shipping.

    3. For your convenience, we now offer easy, pre-paid return label services. Please, initiate your return from this link

    If you prefer to organise an alternative shipping method (price will vary) please just send the parcel back to the address below. Customers are urged to purchase tracking of their return. If the parcel is lost on its way to us, our Customer Service team will have limited compensation options.

    USA ADDRESS

    9561 Satellite Boulevard

    Suite 317-FMC1001417

    Orlando, FL 32837 USA

     


  • RETURNS FROM THE REST OF THE WORLD
    1.  Please download and print the return form below.

    RETURN FORM

    2. Complete the form and send it to us along with your return.

    If you do not have access to a printer, you may also simply include your original paper invoice that came with your order. We need some way to identify the return as yours otherwise there can be major delays with processing your return.

    If using the original Pink & Flare packaging to return your item, please ensure the original post label is removed or fully covered to avoid delays in delivering your parcel back to our warehouse.

    Pink & Flare is not responsible for the cost of return shipping.

    3.We suggest you use your country's national postal service as it will usually offer the most cost-effective option for returning your products. For example, using Royal Mail if you are based in the United Kingdom. If you need more advice on how best to ship your return from your country, please contact support@pinkadnflare.com

    The envelope European Postal flat rate varies from 8€ to 20€, depending on the Country where the package is shipped from and on the weight.

    ITALY ADDRESS

    Corso Magenta 56, Piano Terra

    20123, Milano, Italy



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